Complain
In the Complain section of Plan A ERP, you have the capability to add or view complaints within the organization. Here are the key features of the Complain module:
Add Complaint: You can enter the details of a complaint, including the person filing the complaint (Complaint From), the person against whom the complaint is filed (Complaint Against), the title of the complaint, the date when the complaint was lodged (Complaint Date), and a description providing the details of the complaint.
Complaint From and Complaint Against: The system allows you to select the individuals involved in the complaint. The "Complaint From" field indicates the person filing the complaint, while the "Complaint Against" field specifies the person or party against whom the complaint is lodged.
Title: You can provide a concise title for the complaint, summarizing the nature or subject of the complaint. This helps in categorizing and identifying the complaint easily.
Complaint Date: The date on which the complaint was lodged is recorded in the system. This helps in maintaining an accurate timeline of complaint events.
Description: The description field allows you to provide a detailed account of the complaint, including any specific incidents, concerns, or issues that led to the complaint. This information helps in clarifying the circumstances surrounding the complaint.
View Complaint: The system provides a view where you can see all the complaints that have been filed. This view includes the details of the complaint, such as the person filing the complaint, the person against whom the complaint is filed, the title, the complaint date, and the description.
By utilizing the Complain module in Plan A ERP, you can effectively manage and address complaints within your organization. This helps in promoting transparency, resolving conflicts, and fostering a positive work environment.
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